Privacy Policy

At all times we will endeavour to protect your personal information. This Privacy Policy contains information on how we collect, use, disclose, store and deal with your personal information.

If you need any further information pertaining to a privacy matter, you should contact us using the form available here or write to us at:
KLM Solicitors, 5A, 1192 Sandgate Road, NUNDAH, Queensland, 4012.

1 – Who are KLM Solicitors?

KLM Solicitors, 5A, 1192 Sandgate Road, NUNDAH, Queensland, 4012.

2 – Why do we collect your personal information?

We collect your personal information for the following reasons:

• processing of your request/s
• dealing with your enquiries and customer service purposes
• for any other reasonably expected purpose.

For all other uses or disclosure, we will obtain your consent. If you do not provide all or part of the information requested, the consequences of this may be that we will not adequately be able to carry out the service you requested.

3 – What personal information do we collect from you?

We may collect information including your name, address, contact phone number and e-mail details. We may also collect your postcode for the purposes of providing you the nearest KLM Solicitors office. This information is only used by the necessary people in KLM Solicitors and is stored securely. Please also refer to sections

4 – How do we collect it?

We will collect personal information only by lawful and fair means and not in an unreasonable or intrusive way. This may be by way of online forms, emails or via telephone request.

We will only collect personal information about an individual, where it is reasonable and practicable for us to do so, from that individual only.

If we collect personal information about you from someone else, we will take reasonable steps to ensure that you are aware or have been made aware of the matters listed above (except to the extent that making you aware of these matters would pose a serious threat to the life or health of any individual).

6 – How do we use Cookies?

Cookies are small pieces of code that your web browser uses to aid your activity whilst viewing our website. We use cookies on our website to record activity for Google Analytics. This information does not contain any identifiable data and is exclusively used to track our marketing and website activity. 

7 – How we use testimonials or comments?

We always appreciate any feedback we receive and especially testimonials on our service. Feedback or testimonials placed on our Google My Business Page may be used as part of our website to demonstrate what other clients have said. We will not use any identifiable information when publishing this data.

8 – Who we may share your data with?

For the majority of the time we DO NOT share any information we are provided. However, should it be considered, in the role of our business, that such information would need to be shared with other essential parties then we will take every care to undertake this correctly and with data and privacy rules followed.

9 – What is our strict ‘anti-spam’ policy?

We will never rent or sell your personal information, including your email address. We take the care of your data very seriously. We will not send you unwanted emails, only emails that are in your interest or as part of your business with us.

10 – How to opt out of receiving marketing material?

If you do not want to receive regular updates from KLM Solicitors you can ‘opt-out’ at any time by using the ‘unsubscribe link’ on the email you receive or by contacting us at: [email protected]

Information that is important to active services and on-going business with us will be unaffected. If unsure please contact us using the contact details in section 15.

11 – How do we ensure ‘secure storage’ of your personal information?

Keeping your personal information secure is a high priority. We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification, or disclosure.

12 – How long we retain your data?

Typically, website data,  such as cookies are stored for no longer than is applicable for the purpose of browsing our website. This, however, does not include the history that may be included as part of your website browsing activity and you should, if required, take suitable steps to remove this browsing history yourself. Please see our helpful guide to browsing our website anonymously and protecting your activity.

If your information is no longer needed, we take all reasonable steps to destroy or permanently de-identify your personal information in accordance to the rules applied to our business activity.

13 – What rights do you have over your data?

Data we collect as part of our business with you is available for you to view by appointment or request. Information may be provided in an edited form to comply with data privacy laws where more than one party is involved. We are happy to explain more on this by emailing us at:
[email protected]

14 – Will we send your data to others?

Please refer to section 8.

15 – Our contact details –

KLM Solicitors, 5A, 1192 Sandgate Road, NUNDAH, Queensland, 4012.

Email: [email protected]